On iOS, digital products must be sold through the App Store. Since we never receive the payment, we cannot issue a refund. You request one directly from Apple:
Your purchases are tied to your account. If they don’t appear on a new device, use “Restore purchases” in the Locker Room — this does not require a refund.
Kits granted by a season pass remain yours after the season ends; they are not taken back when the season closes.
Last updated: 26 August 2026